Technical Information

What is the cloud? Where are your servers located? What privacy measures do you take? - Get your Tech fix here...

Matthew Lenton avatar Ryan Macpherson avatar Jude Novak avatar
22 articles in this collection
Written by Matthew Lenton, Ryan Macpherson, and Jude Novak

VETtrak™ Integration User Guide

Share course, enrolment and result information between VETtrak and eCoach
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Written by Matthew Lenton
Updated over a week ago

May 2018: Changes to eCoach Privacy Policy

Updates to the eCoach Privacy Policy
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Written by Ryan Macpherson
Updated over a week ago

Do you provide practice code reviews to ensure necessary standards and security best practices are followed?

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Written by Jude Novak
Updated over a week ago

What code checking, verification, or scanning tools are used for verifying the integrity of in-house code?

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Written by Jude Novak
Updated over a week ago

Do you follow OWASP and/or SANS recommended vulnerability mitigations?

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Written by Jude Novak
Updated over a week ago

Do you follow a coding standard for in-house application development?

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Written by Jude Novak
Updated over a week ago

Do you have a formal incident management process?

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Written by Jude Novak
Updated over a week ago

Can my data be accessed through decommissioned storage devices?

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Written by Jude Novak
Updated over a week ago

How does the hosting location protect from power outages?

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Written by Jude Novak
Updated over a week ago

How does the hosting location protect itself from DoS Attacks?

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Written by Jude Novak
Updated over a week ago

Is eCoach mobile friendly / responsive?

We’ve gone to great lengths to ensure that eCoach is mobile-friendly meaning that you can deliver eLearning with eCoach anywhere, anytime.
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Written by Jude Novak
Updated over a week ago

Can I lose my content if it’s stored on the cloud?

As eCoach is cloud-based, all of your content is stored in real time as you work.
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Written by Jude Novak
Updated over a week ago

Do host environments run antivirus software and/or host firewalls and IPS software?

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Written by Jude Novak
Updated over a week ago

Will I lose all my content if I leave eCoach and then come back?

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Written by Jude Novak
Updated over a week ago

What physical security is provided at the primary and DR hosting sites?

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Written by Jude Novak
Updated over a week ago

What is the guaranteed service uptime?

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Written by Jude Novak
Updated over a week ago

How secure is my eCoach content? Is it backed up?

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Written by Jude Novak
Updated over a week ago

Where is eCoach hosted?

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Written by Jude Novak
Updated over a week ago

What web formats does eCoach use? Will it work inside our firewall?

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Written by Jude Novak
Updated over a week ago

Does eCoach require an internet connection?

Is it possible to access eCoach without a connection to the internet?
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Written by Jude Novak
Updated over a week ago

What browsers does eCoach support?

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Written by Jude Novak
Updated over a week ago

WCAG 2.0 Compliance

Is eCoach WCAG 2.0 compliant?
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Written by Jude Novak
Updated over a week ago